A new year brings new challenges, new objectives. Our goal at Digitaly is to help you transform your business and deliver more value to your customers.
Have you already paused for a moment to think about customer loyalty and your growth strategy for 2018? Customers are your key asset and should by definition be part of your plan to meet new goals. To help you with a great start of the year, we are happy to guide you through 3 steps to assess your customer strategy.
1. 10 questions for a customer relationship check-up
Take some time - alone or with your team -, to answer the 10 questions fo a customer relationship check-up.
2. Download the customer journey canvas
When re-thinking your customer strategy, collaboration is key. Every person in your team has (direct or indirect) relations with your (potential) customers. Insights and feedbacks collected by your team are precious. Do not hesitate to share and discuss this customer journey canvas.
3. Register for the customer strategy workshop on 5 February 2018
Triggered by these questions or interested in a more in-depth exercice about your customer strategy? Digitaly is happy to offer you a 2-hours breakfast workshop on Monday 5 February from 8.00 to 10.00 AM in Brussels. Workshop will be given in French.
Aurélie Couvreur, Strategy Wizard, Digitaly
Diane Vanderschrick, Experience guru, Digitaly
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